e-commerce security

E-Commerce Security – Protecting Against E-mail Fraud

E-Mail fraud and e-commerce security is a genuine threat that we all face daily. These messages, sometimes referred to as “phishing” or “spoofing,” are becoming more prevalent and may appear legitimate by incorporating company logos, colors, or other legal disclaimers into them. As an online merchant, your customers are an extremely vulnerable group. It is essential to protect your customers and have an online presence that is credible, professional and secure.

Here are some security tips for online merchants.

  • Never request any customers’ personal or banking information via e-mail.
  • Include your customer service phone number in the header of your site – this is both comforting to your customers and provides a mechanism for them to report suspected fraud.
  • Ensure your e-mails have a consistent style and layout that is professional and that your customers recognize.
  • Display the full URL of links in your e-mails – this allows your customer to see that the URL is to your site.
  • Follow e-commerce security best practices as it relates to account creation and passwords. (See Magento Password Options)
  • Take appropriate steps to secure your site from site-spoofing and URL-spoofing that include monitoring and countermeasures.
  • Use authenticated e-mail servers.  These include DKIM (DomainKeys Identified Mail) and SPF (Sender Policy Framework), often in conjunction with DMARC (Domain-based Message Authentication, Reporting, and Conformance).

Learn more about how to avoid phishing scams in this article from the U.S. Federal Trade Commission:


Crimson Agility is an e-commerce and Magento expert with a focus on security and preventive measures for online merchants. Ask us about our Magento Security Audit for your Magento 1 or Magento 2 site before its too late. An ounce of prevention is worth a pound of cure. A little precaution and planning before a security crisis occurs are preferable to reacting to the fallout of a disaster.

For more help and information on e-commerce security, contact us at Crimson Agility.

Magento solution specialist

Magento Certification: Solution Specialist Exam Guide

Crimson Agility takes pride in being a Magento Professional Partner. However, to reach this level of partnership, you need to have 12 certifications of different fields when working with Magento. We currently are at a Silver Partner tier with Magento based on joint booking attainment, technical proficiency, and customer satisfaction.

From the Magento 2 Solution Specialist page

“A Magento 2 Solution Specialist is an expert user of the Magento 2 eCommerce platform. It is designed for those who can efficiently align business objectives with Magento 2 functionality, optimize use of native features, and avoid unnecessary customization. Areas of knowledge include eCommerce, Magento Architecture, Magento Admin & Storefront, Business & Applications, and Catalog. “

The Magento exams can be intimidating even for the most expert developers and Solution Specialists. However, these tests can be a vital part of your businesses marketing and reinforcing your reputation. That being said, it can be stressful, so Crimson Agility would like to help provide some helpful tips to get you that certification. 

How to Prepare for Magento Solution Specialist Certification

  1. Create or Purchase a Study Guide: It is vital to make sure you have the information to narrow what needs to be studied. At Crimson Agility, we used the SwiftOtter Solutions study guide, which gave us specific information to understand. We then paired this information with the official Magento User Guide to get even more specifics on the configurations and how it works on the front end. 
  2. Form a Study Group: Studying in a group promotes a sense of community and helps provide teaching opportunities when you teach the information that you learned from the study guide and inform the ones around you because the best way to reinforce knowledge is to help others.
  3. Rest/ Peace and Quiet: No one, and I mean no one, can run on fumes. It’s vital to keep rested and to take intermediate breaks to refresh the mind. If you dig yourself into studying or stay up late, it can cause frustration and a lack of focus.
  4. Different Study Tools and Games: One of the worst parts of studying is that it can be BORING. It would help if you kept things interesting for yourself and your possible study group. At Crimson Agility, we created flashcards, watched videos, inspiring memory associations, received tutoring from some people that have passed the test, and even created a Jeopardy game.
  5. Practice Makes Perfect: Repetition of the material is everything, and nothing beats just doing it over, and over, and over, and over, and over again. 

These exams are a vital part of the Magento platform and to becoming a Magento certified partner. Magento only wants the most qualified and knowledgeable of personal development on their sites. We are always providing a consistent experience between all different websites between different development firms. This standard sets a future of integrity for all client websites. That’s why we at Crimson Agility consider it a cornerstone of our business. That’s why Crimson Agility takes pride in having some of the most certifications out of any Magento development firm, and why we want to help others strive to the Magento standard.

If you need a Magento Professional Partner that is reliable and Magento certified with plenty of experience with the platform, you can visit our page here.

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