Magento™ Support & Managed Services by Crimson Agility

DO YOU NEED HELP WITH MAGENTO?

Do you need Magento support or help? Do you need custom Magento development? Do you need a trusted partner that you can count on for high-quality results and is responsive. Crimson Agility’s Managed Services Plans provide all of the above. As your business grows, the impact of unexpected downtime, security issues, or a stale site can result is huge losses of revenue, customers, and credibility. Our clients at Crimson Agility depend on us to ensure that their site is stable, performing at a high level, and secure. Click “GET STARTED” today – risk free.

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MAGENTO MANAGED SERVICES PLANS

The Crimson Agility team is ready to help, support and improve your Magento site. Whether you need a little help, or a lot, running Magento 1 or Magento 2, there’s an aﬀordable Magento Managed Services Plan for you.

Ask us about discounted pricing for extended agreements.

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Free Health Assessment

24/7 Uptime Monitoring

Priority Emergency
Service/Outage Recovery

Performance Monitoring

Code Management

Portal for Tracking Requests

Dedicated Technical
Account Manager

Telephone Support

Security Monitoring & Updates

Customizations & Development

Real-time Performance
Analytics (New Relic)

Free SUPEE Updates

Monthly Work Summary

Free Development Server

No Risk
No Commitments
or Monthly Minimums

GET STARTED

REQUEST RATES

Free Health Assessment

24/7 Uptime Monitoring

Priority Emergency
Service/Outage Recovery

Performance Monitoring

Code Management

Portal for Tracking Requests

Dedicated Technical
Account Manager

Telephone Support

Security Monitoring & Updates

Customizations & Development

Real-time Performance
Analytics (New Relic)

Free SUPEE Updates

Monthly Work Summary

Free Development Server

5,7%
Discounts for
6 or 12-Month Agreements

REQUEST RATES

Free Health Assessment

24/7 Uptime Monitoring

Priority Emergency
Service/Outage Recovery

Performance Monitoring

Code Management

Portal for Tracking Requests

Dedicated Technical
Account Manager

Telephone Support

Security Monitoring & Updates

Customizations & Development

Real-time Performance
Analytics (New Relic)

Free SUPEE Updates

Monthly Work Summary

Free Development Server

7,10%
Discounts for
6 or 12-Month Agreements

REQUEST RATES

Free Health Assessment

24/7 Uptime Monitoring

Priority Emergency
Service/Outage Recovery

Performance Monitoring

Code Management

Portal for Tracking Requests

Dedicated Technical
Account Manager

Telephone Support

Security Monitoring & Updates

Customizations & Development

Real-time Performance
Analytics (New Relic)

Free SUPEE Updates

Monthly Work Summary

Free Development Server

10,12%
Discounts for
6 or 12-Month Agreements

REQUEST RATES

MAGENTO MANAGED SERVICES CAPABILITIES

Crimson Agility’s Magento Managed Services Plans provide a dedicated team of Magento certified professionals to ensure that your e-commerce channel continues to grow.

MAGENTO DEVELOPMENT

Add new features and functionality to your site, integrate 3rd party systems, and update your site to a responsive design with ease. Crimson Agility can do all this and much more. Crimson Agility developers are Magento certified and adhere to Magento best practices at all times.

MAGENTO SUPPORT

Knowing that a dedicated team of certified Magento professionals is at your disposal provides “peace of mind” and is critical for running a successful online store. The Crimson Agility team has “got your back”. We are accessible by phone or online in emergencies and to help with upgrades, security, and questions.

MAGENTO CONSULTING

Crimson Agility wants to be your trusted advisor, assisting you in growing your online business using Magento. Ask us about our Magento Security Audit or a Health & Performance Assessment. With over 250 successful site launches, Crimson Agility has the technical expertise and passion to make your Magento project a success.

MAGENTO UX DESIGN

Crimson Agility has a team of UX Designers that can transform your site’s style and theme to align more closely with your vision and brand. Our team of experienced designers and developers can create a theme, style, and layout for your Magento site that accentuates your brand and online presence. Get creative and build exactly what you want and realize your vision and potential.

PRINCIPLES OF MANAGED SERVICES

Our methodology employs speciﬁc steps, processes, and deliverables that are proven to lead to success and customer satisfaction. Like you, we value communication, control, and high quality results.

COMMUNICATION

The key to any partnership is responsive and timely communications. Your assigned account manager keeps you informed and ensures you are never “in the dark”. Additionally, we use a collaborative web portal that promotes transparency and provides a window into all activity.

CONTROL

We know cost is always a concern. We have created well-defined and proven processes to ensure you are always in control. We only work on requests you authorize and we are 100% accountable to you. Our web portal allows you to easily track hours and manage requests through to completion.

HIGH-QUALITY RESULTS

At Crimson Agility, we always follow best practices and do things the “Magento Way”. With a focus on quality and a deep understanding of the nuances of designing for Magento, all work is completed to your satisfaction by our certified Magento professionals.

PRINCIPLES OF MANAGED SERVICES

Our methodology employs speciﬁc steps, processes, and deliverables that are proven to lead to success and customer satisfaction. Like you, we value communication, control, and high quality results.

The key to any partnership is responsive and timely communications. Your assigned account manager keeps you informed and ensures you are never “in the dark”. Additionally, we use a collaborative web portal that promotes transparency and provides a window into all activity.

We know cost is always a concern. We have created welldefined and proven processes to ensure you always are in control. We only work on requests you authorize and are 100% accountable to you. Our web portal allows you to easily track hours and successfully completed requests.

At Crimson Agility, we always follow best practices and do things the “Magento Way”. With a focus on quality and a deep understanding of the nuances of designing for Magento, all work is completed to your satisfaction by our certified Magento professionals.

RELATED SERVICES

MAGENTO INTEGRATION

PAGE LOAD OPTIMIZATION

MAGENTO SECURITY & UPGRADES

MOBILE & RESPONSIVE DESIGN

CLIENT OPINIONS & REVIEWS

I wanted to say thanks for all the work you have expeditiously executed to get the ACTS program functional and on our website. Yes we pay you and its business; however, I do want to say it’s a pleasure to work with organized professionals that get the job done. Prior to working with Crimson Agility this project was an uphill struggle, today I feel a great sense of accomplishment, thanks to the team at Crimson Agility. We couldn’t do what I need to achieve here at Premier Table Linens without you guys.

Ryan Cunningham, Vice President, Premier Table Linens

I know the team put extensive effort in 2018 to make all the success a reality for Performance Health. Your efforts positioned us for growth and success and I personally cannot thank you enough.

Kevin TeschSenior IT Director Global Applications, Performance Health

Thank you very much to you and your team for all of your support in getting the Biofreeze.com site launched. This was by far the best site update project that we have done and was due to your leadership and team’s great execution. I know we asked your team to work many long nights to pull this off in a short timeframe and really appreciate it. The early feedback from our employees and customers has been really strong – people love the site.

Michael F. McGoohanChief Marketing Officer, Performance Health/Biofreeze

By working together with Crimson Agility to incorporate micro-payments into the Magento platform, we tapped into emerging markets in Africa and Asia, selling solar energy products to off-grid communities, and making these products even more accessible to the poorest customers, said Kleissner. Magento gives us and our distribution partners key business insights into last-mile distribution: an ability to quickly diagnose any customer issues, and most importantly, a way to incentivize and motivate sales agents.

Andi KleissnerCo-Founder and CEO of Amped Innovations

CLIENT OPINIONS & REVIEWS

I wanted to say thanks for all the work you have expeditiously executed to get the ACTS program functional and on our website. Yes we pay you and its business; however, I do want to say it’s a pleasure to work with organized professionals that get the job done. Prior to working with Crimson Agility this project was an uphill struggle, today I feel a great sense of accomplishment, thanks to the team at Crimson Agility. We couldn’t do what I need to achieve here at Premier Table Linens without you guys.

Ryan Cunningham, Vice President, Premier Table Linens

I know the team put extensive effort in 2018 to make all the success a reality for Performance Health. Your efforts positioned us for growth and success and I personally cannot thank you enough.

Kevin TeschSenior IT Director Global Applications, Performance Health

By working together with Crimson Agility to incorporate micro-payments into the Magento platform, we tapped into emerging markets in Africa and Asia, selling solar energy products to off-grid communities, and making these products even more accessible to the poorest customers, said Kleissner. Magento gives us and our distribution partners key business insights into last-mile distribution: an ability to quickly diagnose any customer issues, and most importantly, a way to incentivize and motivate sales agents.

Andi KleissnerCo-Founder and CEO of Amped Innovations

Thank you very much to you and your team for all of your support in getting the Biofreeze.com site launched. This was by far the best site update project that we have done and was due to your leadership and team’s great execution. I know we asked your team to work many long nights to pull this off in a short timeframe and really appreciate it. The early feedback from our employees and customers has been really strong – people love the site.

Michael F. McGoohanChief Marketing Officer